Privacy Policy

1. Introduction

We are committed to protecting the privacy and confidentiality of our patients and website users. This Privacy Policy explains how we collect, use, and safeguard your information when you use our online consultation services.

2. Information We Collect

a. Personal Information

• Name

• Phone number

• Email address

• Child’s age and medical history (as shared)

b. Medical Information

• Symptoms, reports, prescriptions

• Consultation notes

c. Technical Information

• IP address

• Browser type

• Device information

3. How We Use Your Information

We use your information to:

• Provide medical consultation services

• Communicate with you regarding appointments

• Maintain medical records

• Improve our services

• Comply with legal and regulatory requirements

4. Confidentiality of Medical Information

All medical information shared during consultation is kept strictly confidential and handled in accordance with applicable medical ethics and laws in India.

5. Data Sharing

We do not sell or rent your personal data.
We may share information only:

• With payment providers (for processing payments)

• If required by law or legal authorities

6. Data Security

We take reasonable measures to protect your data, including:

• Secure platforms for communication

• Restricted access to personal information

However, no online system is completely secure, and we cannot guarantee absolute security.

7. Cookies

Our website may use cookies to improve user experience and analyze website traffic.

8. Your Rights

You have the right to:

• Access your personal data

• Request correction of incorrect data

• Request deletion of your data (subject to medical/legal requirements)

9. Third-Party Services

We may use third-party services for payments and communication, such as Razorpay and WhatsApp Business. These platforms have their own privacy policies.

10. Children’s Privacy

Our services are intended for use by parents/guardians. We do not knowingly collect data directly from children without parental consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy, you may contact us .